Terms of service

Terms of Service

Welcome to Chill & Gather Co. ("we," "us," "our"). By accessing or using chillandgather.com (the "Site") and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Use of Our Site
You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase on this Site. By using this Site, you confirm that you meet this requirement.

2. Products and Pricing
We make every effort to display accurate product information, including descriptions, images, and pricing. Prices are listed in Canadian Dollars (CAD) for customers in Canada and US Dollars (USD) for customers in the United States. We reserve the right to correct any pricing errors and to change prices at any time without prior notice.

3. Orders
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. If your order is cancelled after payment has been processed, you will receive a full refund.

4. Payment
Payments are securely processed through Shopify Payments and PayPal. By providing payment information, you confirm that you are authorized to use the payment method provided.

5. Shipping
Shipping timelines and rates are outlined in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by factors outside our control, including customs processing, weather, and carrier delays.

6. Returns and Refunds
Our Refund Policy outlines the terms for returns, refunds, and replacements. Please refer to that policy for full details.

7. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of Chill & Gather Co. and may not be copied, reproduced, or distributed without our prior written permission.

8. Limitation of Liability
To the fullest extent permitted by law, Chill & Gather Co. is not liable for any indirect, incidental, or consequential damages arising from your use of this Site or our products.

9. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

10. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated terms.

11. Contact Us
If you have any questions about these Terms of Service, please contact us at chillandgatherco.help@gmail.com.